Player Wellbeing & Safety

Responsible Gambling

Betting should be entertaining — never a source of financial stress or personal harm. pko7 is committed to giving every player the tools, information and support they need to stay in control of their play at all times.

18+ Only Self-Exclusion Available Limit Controls Active
Age Verified Every account goes through identity and age verification before withdrawal access is granted.
Spending Controls Set daily, weekly or monthly deposit and loss limits directly from your account dashboard.
Self-Exclusion Close your account temporarily or permanently at any time — no questions asked.
Support Available Our support team can assist with setting limits or accessing self-exclusion features.
Safer Play Tools

Controls Built Into Your Account

pko7 provides a full suite of responsible gambling tools accessible from your account settings at any time. Here is what is available to every registered player.

Deposit Limits

Set a cap on how much you can deposit in a given period — daily, weekly or monthly. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it applies.

Active Protection

Loss Limits

Define the maximum amount you are comfortable losing over a set timeframe. When your losses reach the threshold, further wagering is paused until the period resets — keeping you in control of your bankroll.

Active Protection

Time Limits & Session Reminders

Set a maximum session duration and receive on-screen reminders at regular intervals. When your time limit is reached, you will be automatically logged out so you can step back and take a break.

Active Protection

Cooling-Off Period

Take a short break from gambling without closing your account permanently. Cooling-off periods can be set for 24 hours, 48 hours, 7 days or 30 days. During this time your account is restricted from placing bets.

Temporary Restriction

Self-Exclusion

If you feel that gambling is causing harm, you can request a self-exclusion of 6 months, 1 year, 5 years or permanent closure. During self-exclusion, your account is locked and you will not receive any promotional communications from pko7.

Permanent Option

Reality Check

Enable periodic pop-up reminders that show you how long your current session has been running and your net account activity. These reality checks are designed to break the flow of play and encourage informed decisions.

Awareness Tool
Know Your Play

Is Your Gambling Still in Control?

Responsible gambling starts with honest self-reflection. The questions on the right are not diagnostic — they are a starting point for thinking about your relationship with betting. If several of these feel familiar, it may be worth speaking to someone or activating one of pko7's limit tools.

Problem gambling can affect anyone regardless of income, profession or experience. Players in Karachi, Lahore, Islamabad and across Pakistan who feel their gambling is becoming unmanageable should reach out to trusted friends, family or professional counselling services for guidance.

Remember: Gambling with money set aside for rent, groceries, bills or family obligations — including through methods like Easypaisa or JazzCash — is a serious warning sign. Gambling should only ever be funded from discretionary income.
Seek Help Early — It Makes a Difference

Self-Assessment Questions

01 Do you find yourself spending more money or time gambling than you originally intended?
02 Have you tried to cut back on gambling but found it difficult or impossible to do so?
03 Do you gamble to escape stress, anxiety, boredom or difficult personal situations?
04 Have you chased losses — betting more after losing in an attempt to win back what you lost?
05 Has gambling ever caused arguments, tension or secrecy in your relationships with family or friends?
06 Have you borrowed money, sold belongings, or used essential funds to finance gambling?
07 Do you feel restless, irritable or anxious when you are not able to gamble?
08 Have you neglected work, studies or family responsibilities because of gambling activity?

If you answered yes to two or more of these questions, we strongly encourage you to use pko7's self-exclusion or limit tools, and to consider speaking with a professional counsellor or support service.

Our Approach

Our Commitment to Responsible Gambling

At pko7, responsible gambling is not a compliance checkbox — it is a core part of how we operate. We believe that every player who chooses to use our platform deserves a safe, transparent and controlled environment. Our responsible gambling framework is built around one simple principle: gambling should always remain a form of entertainment, not a financial strategy or a way to cope with personal difficulties.

We understand that betting on Pakistan cricket matches, PSL T20 fixtures, ICC tournaments, football, UFC and live casino games can be genuinely exciting. But we also know that for a small number of players, gambling can become problematic. That is why pko7 invests in player protection tools, staff training and clear communication about the risks involved in gambling.

Every feature we build — from deposit limits to session timers to self-exclusion — is designed to put control firmly in the hands of the player. We will never contact a self-excluded player with promotions, and we will never make it difficult for a player to reduce their limits or close their account.

All responsible gambling tools on pko7 are free of charge and available to every registered player. There are no fees, no waiting periods for limit reductions, and no pressure to continue playing.

Adults Only

Age Verification Policy

pko7 operates an adults-only platform. You must be at least 18 years of age — or the higher minimum age required by the applicable licence jurisdiction — to register an account and participate in any real-money activity on the platform.

Age verification is conducted as part of the KYC (Know Your Customer) process. All players are required to submit valid identity documentation before withdrawal functionality is activated. This process typically involves a government-issued identity document (such as a CNIC, passport or driving licence) and may include a live selfie check.

Why Age Verification Matters

Underage gambling can cause lasting psychological and financial harm to young people. pko7 takes its responsibility to prevent minors from accessing the platform seriously. Accounts found to belong to users under the minimum age will be immediately suspended, all transactions will be reversed where possible, and the data will be handled in line with our Privacy Policy.

Parents and Guardians: If you share a device with minors, please ensure that your pko7 account is always logged out when not in use. Consider using device-level parental control software to prevent minors from accessing online gambling platforms.
18+ Only — Or Higher Minimum as Required by Jurisdiction

Stay in Control

Setting Your Limits

One of the most effective ways to keep gambling enjoyable is to set clear financial and time boundaries before you start playing. pko7 makes this straightforward through account-level controls that you can adjust at any time.

Daily Deposit Limit Cap what you load in a single day
Weekly Deposit Limit Control your 7-day top-up total
Monthly Deposit Limit Manage your monthly funding cap
Loss Limit Stop play when losses hit your threshold
Session Time Limit Auto-logout after your chosen duration
Reality Check Timed reminders during play sessions

How Limit Changes Work

  • Reducing a limit takes effect immediately — there is no delay when you want more protection.
  • Increasing a limit requires a mandatory 24-hour cooling-off period before the higher limit becomes active. This gives you time to reconsider.
  • Limits can be set in PKR amounts that fit your personal budget, whether that is PKR 500 per day or PKR 25,000 per month.
  • All limit activity is logged and visible in your account transaction history.

We strongly recommend setting limits at the point of registration, before you make your first deposit. Starting with conservative limits and adjusting upward is always safer than starting without any controls in place.


Take a Break

Self-Exclusion

If you feel that gambling is negatively affecting your life, self-exclusion gives you an immediate and reliable way to stop. When you self-exclude on pko7, your account is locked for the duration you choose, and you will not be able to log in, deposit or place bets.

Self-Exclusion Periods

  • 6 Months — suitable for players who need a meaningful break to reassess their relationship with gambling.
  • 1 Year — a longer break for players who have identified a more persistent problem.
  • 5 Years — for players who need an extended period away from gambling.
  • Permanent Closure — if you feel gambling is not appropriate for you at all, we will close your account permanently.

What Happens During Self-Exclusion

  • Your account is immediately restricted — login attempts will be blocked.
  • All promotional and marketing communications are stopped immediately.
  • Any pending withdrawal will be processed to your verified account before the lock takes full effect.
  • Self-exclusion cannot be reversed during the chosen period — this is intentional.
  • At the end of the exclusion period, re-activation requires a deliberate request from you, not automatic re-opening.
To request self-exclusion, contact pko7 support at [email protected] with the subject line "Self-Exclusion Request". Our team will process your request promptly. You can also access self-exclusion directly from your account settings.

Stay Aware

Warning Signs of Problem Gambling

Problem gambling rarely develops overnight. It typically builds gradually, and many players do not recognise the signs until the impact on their finances, relationships and mental health has already become significant. Being aware of the early warning signs can make a real difference.

Financial Warning Signs

  • Regularly spending more than you planned or can afford on gambling.
  • Using household funds, bill money or savings to fund bets.
  • Borrowing money from family, friends or financial services to gamble.
  • Hiding gambling expenses from a partner or family members.
  • Chasing losses with bigger bets in an attempt to recover what was lost.

Behavioural Warning Signs

  • Gambling for increasingly long periods without taking breaks.
  • Feeling unable to stop, even when you intend to.
  • Prioritising gambling over family time, social events or work responsibilities.
  • Becoming irritable, anxious or low in mood when unable to gamble.
  • Using gambling as the primary way to manage stress, loneliness or negative emotions.

If you recognise any of these patterns in your own behaviour, please use pko7's limit and self-exclusion tools, or reach out to our support team. Acting early is always better than waiting until the impact becomes severe.


Family Safety

Protecting Others Around You

Responsible gambling is not just about protecting yourself — it also means being mindful of the people around you. Family members and close friends are sometimes the first to notice when someone's gambling has moved beyond entertainment into something more serious.

If You Are Concerned About Someone Else

If you believe a family member or friend is experiencing gambling-related problems, the most important thing you can do is approach the conversation with empathy rather than judgment. Avoid ultimatums or confrontational language. Express concern based on specific behaviours you have observed, and encourage the person to speak to a professional counsellor.

You cannot self-exclude another person's account, but if you are a registered pko7 player and you wish to report a concern about another player, please contact our support team and we will handle the matter with appropriate care and confidentiality.

Device Safety Tips

  • Always log out of pko7 after each session, particularly on shared devices.
  • Do not save your pko7 password in shared browsers or devices accessible to minors.
  • Consider using separate browser profiles for gambling activity on shared computers.
  • Use device-level parental controls to restrict access to gambling websites for minors in the household.


We Are Here

Contact Our Support Team

If you need help activating any responsible gambling tool — including deposit limits, cooling-off periods or self-exclusion — our support team is available to assist. All responsible gambling requests are handled with full confidentiality and prioritised by our team.

Email:
[email protected]

For responsible gambling requests, please use the subject line "Responsible Gambling Request" so your message reaches the right team promptly. You can request any of the following via email:

  • Setting or adjusting a deposit limit
  • Activating a cooling-off period
  • Initiating self-exclusion (any duration)
  • Requesting a reality check configuration
  • General guidance on managing your gambling activity

Support is available in English. Urdu assistance is available on request. Response times may vary. For urgent self-exclusion requests, please state "URGENT" in your subject line.

Play Smart. Stay in Control.

Cricket, PSL, live casino and more — all available on pko7 with full responsible gambling controls built in. Explore the platform knowing your safety tools are always one tap away.

Visit Homepage Read Our FAQ

18+ only. Local laws may restrict gambling. Please verify the legal position in your area. Gambling involves risk — play responsibly and within your means.