Our Commitment to Responsible Gambling
At pko7, responsible gambling is not a compliance checkbox — it is a core part of how we operate. We believe that every player who chooses to use our platform deserves a safe, transparent and controlled environment. Our responsible gambling framework is built around one simple principle: gambling should always remain a form of entertainment, not a financial strategy or a way to cope with personal difficulties.
We understand that betting on Pakistan cricket matches, PSL T20 fixtures, ICC tournaments, football, UFC and live casino games can be genuinely exciting. But we also know that for a small number of players, gambling can become problematic. That is why pko7 invests in player protection tools, staff training and clear communication about the risks involved in gambling.
Every feature we build — from deposit limits to session timers to self-exclusion — is designed to put control firmly in the hands of the player. We will never contact a self-excluded player with promotions, and we will never make it difficult for a player to reduce their limits or close their account.
Age Verification Policy
pko7 operates an adults-only platform. You must be at least 18 years of age — or the higher minimum age required by the applicable licence jurisdiction — to register an account and participate in any real-money activity on the platform.
Age verification is conducted as part of the KYC (Know Your Customer) process. All players are required to submit valid identity documentation before withdrawal functionality is activated. This process typically involves a government-issued identity document (such as a CNIC, passport or driving licence) and may include a live selfie check.
Why Age Verification Matters
Underage gambling can cause lasting psychological and financial harm to young people. pko7 takes its responsibility to prevent minors from accessing the platform seriously. Accounts found to belong to users under the minimum age will be immediately suspended, all transactions will be reversed where possible, and the data will be handled in line with our Privacy Policy.
Setting Your Limits
One of the most effective ways to keep gambling enjoyable is to set clear financial and time boundaries before you start playing. pko7 makes this straightforward through account-level controls that you can adjust at any time.
How Limit Changes Work
- Reducing a limit takes effect immediately — there is no delay when you want more protection.
- Increasing a limit requires a mandatory 24-hour cooling-off period before the higher limit becomes active. This gives you time to reconsider.
- Limits can be set in PKR amounts that fit your personal budget, whether that is PKR 500 per day or PKR 25,000 per month.
- All limit activity is logged and visible in your account transaction history.
We strongly recommend setting limits at the point of registration, before you make your first deposit. Starting with conservative limits and adjusting upward is always safer than starting without any controls in place.
Self-Exclusion
If you feel that gambling is negatively affecting your life, self-exclusion gives you an immediate and reliable way to stop. When you self-exclude on pko7, your account is locked for the duration you choose, and you will not be able to log in, deposit or place bets.
Self-Exclusion Periods
- 6 Months — suitable for players who need a meaningful break to reassess their relationship with gambling.
- 1 Year — a longer break for players who have identified a more persistent problem.
- 5 Years — for players who need an extended period away from gambling.
- Permanent Closure — if you feel gambling is not appropriate for you at all, we will close your account permanently.
What Happens During Self-Exclusion
- Your account is immediately restricted — login attempts will be blocked.
- All promotional and marketing communications are stopped immediately.
- Any pending withdrawal will be processed to your verified account before the lock takes full effect.
- Self-exclusion cannot be reversed during the chosen period — this is intentional.
- At the end of the exclusion period, re-activation requires a deliberate request from you, not automatic re-opening.
Warning Signs of Problem Gambling
Problem gambling rarely develops overnight. It typically builds gradually, and many players do not recognise the signs until the impact on their finances, relationships and mental health has already become significant. Being aware of the early warning signs can make a real difference.
Financial Warning Signs
- Regularly spending more than you planned or can afford on gambling.
- Using household funds, bill money or savings to fund bets.
- Borrowing money from family, friends or financial services to gamble.
- Hiding gambling expenses from a partner or family members.
- Chasing losses with bigger bets in an attempt to recover what was lost.
Behavioural Warning Signs
- Gambling for increasingly long periods without taking breaks.
- Feeling unable to stop, even when you intend to.
- Prioritising gambling over family time, social events or work responsibilities.
- Becoming irritable, anxious or low in mood when unable to gamble.
- Using gambling as the primary way to manage stress, loneliness or negative emotions.
If you recognise any of these patterns in your own behaviour, please use pko7's limit and self-exclusion tools, or reach out to our support team. Acting early is always better than waiting until the impact becomes severe.
Protecting Others Around You
Responsible gambling is not just about protecting yourself — it also means being mindful of the people around you. Family members and close friends are sometimes the first to notice when someone's gambling has moved beyond entertainment into something more serious.
If You Are Concerned About Someone Else
If you believe a family member or friend is experiencing gambling-related problems, the most important thing you can do is approach the conversation with empathy rather than judgment. Avoid ultimatums or confrontational language. Express concern based on specific behaviours you have observed, and encourage the person to speak to a professional counsellor.
You cannot self-exclude another person's account, but if you are a registered pko7 player and you wish to report a concern about another player, please contact our support team and we will handle the matter with appropriate care and confidentiality.
Device Safety Tips
- Always log out of pko7 after each session, particularly on shared devices.
- Do not save your pko7 password in shared browsers or devices accessible to minors.
- Consider using separate browser profiles for gambling activity on shared computers.
- Use device-level parental controls to restrict access to gambling websites for minors in the household.
Legal Context for Pakistani Users
Pakistan's legal framework around gambling is governed principally by the Prevention of Gambling Act, 1977, along with provincial legislation in certain jurisdictions. Online gambling occupies a complex and evolving legal space in Pakistan, and pko7 does not claim to be licensed, regulated or approved by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any Pakistani provincial authority.
It is your personal responsibility to verify the legal position applicable to your specific circumstances and location before registering or participating on the pko7 platform. Nothing on this page constitutes legal advice, and pko7 strongly recommends that users seek independent legal guidance if they are uncertain about the legality of online gambling in their area.
Players who are concerned about the legal implications of online gambling in Pakistan should consult a qualified legal professional. pko7 encourages all users to play only within what is lawful in their jurisdiction.
Contact Our Support Team
If you need help activating any responsible gambling tool — including deposit limits, cooling-off periods or self-exclusion — our support team is available to assist. All responsible gambling requests are handled with full confidentiality and prioritised by our team.
Email:
[email protected]
For responsible gambling requests, please use the subject line "Responsible Gambling Request" so your message reaches the right team promptly. You can request any of the following via email:
- Setting or adjusting a deposit limit
- Activating a cooling-off period
- Initiating self-exclusion (any duration)
- Requesting a reality check configuration
- General guidance on managing your gambling activity
Support is available in English. Urdu assistance is available on request. Response times may vary. For urgent self-exclusion requests, please state "URGENT" in your subject line.